Terms of Use

Please review these Terms of Use carefully. They govern your access to and use of SRV Valuation’s online services and related content.

Last updated: 2026-03-01

Welcome to SR Valuation Inc. ("SRV"), operator of the SRV website and the BVM valuation services. These Terms of Use ("Terms") govern your access to and use of our website at https://srvaluation.com (the “Site”) and your purchase or use of any BVM reports, valuation services, digital deliverables, or related content made available through the Site (together, the “Services”).

By using the Site or purchasing Services, you agree to be bound by these Terms. If you do not agree, you must not use the Site or Services.

1. Eligibility
You must be of legal age in your jurisdiction and legally capable of entering into binding contracts. SRV's Services are intended for use by professionals in investment, legal, advisory, or corporate roles. Use by minors or for consumer, recreational, or academic purposes is not permitted.

2. Authority to Bind Ordering Entity
Where an individual places an order on behalf of a company or other legal entity, that entity is the client of record ("Client") for all purposes under these Terms. The individual placing the order represents and warrants that they have full authority to bind the ordering entity to these Terms. SRV is entitled to rely on this representation without independent verification. References to "you" or "Client" in these Terms refer to the ordering entity, not the individual placing the order.

3. Digital Services and Delivery Method
SRV provides digital valuation and benchmarking services, including reports delivered via email or online interface in electronic format (PDF or equivalent). No physical goods will be shipped or delivered. All BVM reports are prepared with analyst review prior to delivery. SRV may, at its discretion and with notice, introduce automated or semi-automated delivery for certain service tiers in the future.

4. Professional Use Disclaimer
Our Services are offered for professional and informational use only. They do not constitute legal, financial, accounting, or investment advice. SRV assumes no responsibility for how Clients use or interpret the valuation reports. Clients are solely responsible for compliance with applicable legal, tax, or regulatory frameworks in their own jurisdiction.

5. Service Delivery and Turnaround Times
Estimated delivery times are: 2–3 business days (BVM L1 Report, BVM Traceability Report) and 3–6 business days (BVM L2 Report). Reports requested in the French language are subject to an additional 2 business days beyond these standard timelines. During periods of high volume, delivery of BVM L1 reports may extend to up to 10 business days; SRV will make reasonable efforts to shorten delivery whenever possible. Services are available only during SRV's regular business hours (Canada, Eastern Time). Timelines may vary based on workload, completeness of client data, or communication delays. SRV is not liable for delays caused by Client inaction or incomplete submissions.

6. Rush Delivery
Clients may request expedited delivery by explicitly indicating a rush request in their written communication to SRV. Rush delivery is subject to a surcharge of 30% of the applicable service fee, which may be included in the original order or invoiced separately following delivery. Rush delivery is not always available and is subject to SRV's capacity at the time of the request. SRV shall bear no liability for its inability to accommodate a rush request.

7. Pricing, Currency, and VPN Use
Pricing is location-specific and displayed based on the user's IP-geolocated region. SRV reserves the right to adjust prices and pricing tiers without prior notice. Clients who use a VPN or other means to misrepresent their geographic location for the purpose of obtaining pricing to which they are not entitled are in breach of these Terms. In such cases, SRV reserves the right to void the order or to invoice the Client for any pricing discrepancy, plus a one-time administrative fee of 75.00 (in CAD, USD, or EUR, corresponding to the Client's billing region) for processing and re-invoicing.

8. No Refund Policy
Due to the customized and irreversible nature of our valuation reports, all sales are final once generation or analysis has begun. Refunds will not be issued due to subjective dissatisfaction, including disagreement with valuation conclusions.

9. Refund for Insufficient Data to Perform Valuation
If SRV determines that no sufficient or relevant set of comparables can be identified when performing a BVM service, a full refund will be issued:

• Refunds are processed to the original method of payment
• Processed within 10 business days of approval
• Only available if no report or draft has been delivered

10. Client Responsibility for Input Data
The Client bears sole and full responsibility for the accuracy, completeness, and truthfulness of all information submitted through the input questionnaire and any other materials provided to SRV in connection with the Services. SRV does not verify, audit, or independently assess the information submitted by the Client. SRV shall bear no liability for any errors, omissions, or inaccuracies in the outputs of the Services that result from incomplete or inaccurate inputs provided by the Client.

Where there is any inconsistency between information provided in the input questionnaire and any other documentation submitted by the Client (including executive summaries, slide decks, company profiles, or product descriptions), the information in the input questionnaire shall prevail for all purposes. SRV does not undertake to identify or flag any such inconsistencies within Client documentation.

For BVM L2 reports, SRV may also rely on information that is publicly available regarding the target company, including but not limited to profiles of founders, directors, and advisors; published patents; product descriptions and pricing; and target market information. SRV's use of such publicly available information does not reduce the Client's responsibility for the accuracy of information submitted through the input questionnaire.

11. Error Correction
SRV will correct, free of charge, transcription errors in a delivered BVM L1 or BVM L2 report, where such errors consist solely of a failure to accurately transcribe information as expressly provided by the Client in the input questionnaire. Requests for error correction must be submitted within 30 days of the date of delivery of the report.

The following are not considered errors eligible for free correction: the selection of comparable companies, the application of BVM valuation logic or methodology, any valuation output or conclusion, and any information not explicitly contained in the input questionnaire. SRV is not obligated to correct errors originating from the Client's own inputs.

12. Report Customization
Upon written agreement with the Client, SRV may provide limited customization of BVM L1 and BVM L2 reports. Customization services may include, without limitation: additional descriptions of selected comparable companies, expanded descriptions of the target company, and expanded Sector and Venture Capital trend sections. Customization work is subject to additional fees, billed either at SRV's then-current hourly rate or at a fixed price, as confirmed in writing by both parties prior to commencement of customization work. No customization work will begin without prior written confirmation from the Client.

13. BVM L2 Report — Prerequisites and Multi-L1 Basis
A BVM L2 report requires the prior completion of at least one BVM L1 report for the same target company. A BVM L2 cannot be ordered or delivered without this prerequisite. Where a target company operates across multiple sub-sectors or business models, SRV and the Client may agree to base the BVM L2 on two or more BVM L1 reports, each capturing the valuation dynamics of a specific sub-sector or business model relevant to the target. In such cases, all applicable BVM L1 reports must be completed before the BVM L2 is initiated. An upgrade from BVM L1 to BVM L2 may be performed within a maximum of 60 days from the date of delivery of the applicable BVM L1 report. Requests received after this period may be subject to updated pricing or may require a new engagement.

14. Use of Reports in Fundraising and Transactions
Clients may use BVM reports in connection with fundraising processes, investor presentations, mergers and acquisitions, and similar professional transactions. Such use does not constitute an endorsement by SRV of any transaction, valuation outcome, or investment decision. SRV does not guarantee any result arising from the use of its reports in such processes and shall bear no liability for any outcome, whether financial or otherwise, resulting from a third party's reliance on a BVM report.

15. Use of Reports
SRV grants the Client a limited, non-exclusive, non-transferable license to use the delivered BVM report (the "Report") for internal professional purposes and for private communication to third parties, including potential financial partners, commercial partners, and professional advisors engaged by the ordering entity (such as legal counsel, accountants, and investment bankers). Permitted internal uses include, without limitation: fundraising preparation, equity allocation, ESOP management, SAFE conversions, option grants, cap table planning, investment decisions, internal benchmarking, and board discussions.

The Client may excerpt portions of the Report, including valuation conclusions, for inclusion in investor materials or transaction documents, provided that SRV is identified as the source of the excerpted content.

The following uses are not authorized: editing, modifying, or translating the Report; reverse engineering of the BVM valuation logic or methodology; public distribution through social media, websites, or any other publicly accessible channel; and inputting the Report or any substantial portion thereof into a large language model or similar AI system.

The confidentiality marking appearing on the front page of the Report ("CONFIDENTIAL – Internal circulation only") is provided as a default designation for the Client's benefit and may be invoked or waived by the Client at its discretion. SRV places no independent restriction on distribution beyond the terms set out in this section.

16. Intellectual Property and Ownership
All valuation frameworks, methodologies, logic, report structures, branding, and SRV-originated content contained in the Reports and on the Site are the exclusive intellectual property of SR Valuation Inc. The Client acquires no ownership interest in any SRV intellectual property by virtue of purchasing the Services. For greater certainty, information directly related to the target company or the ordering entity, as provided by the Client, remains the property of the Client. "BVM" is an unregistered trademark claimed by SR Valuation Inc. Unauthorized use, reproduction, or disclosure of SRV intellectual property is strictly prohibited and may result in legal action.

17. Use of Artificial Intelligence and Language Models
SRV uses large language models ("LLMs") as part of its BVM valuation process. All LLM usage is sandboxed, ensuring that no Client information is transmitted to or used by any LLM provider for training purposes or included in any training dataset. The Client information used in LLM queries is strictly limited to the following fields as provided in the input questionnaire: subsector, primary product or service, stage of development, value chain position, business model, and expected next round of funding. This information is used solely to determine the applicable three-layer sector classification, relevant stage of development, and relevant funding round parameters, which in turn inform the selection of comparable companies. No other Client information is used in LLM queries.

18. Applicable Terms
The Terms of Use applicable to any BVM report are the Terms published on the Site at the time the order is placed. Subsequent updates to these Terms do not apply retroactively to orders already placed.

19. Contact During Service Execution
In some cases, SRV may contact you during the Service to clarify incomplete or ambiguous responses, request additional inputs for comparable searches, or to validate draft valuation results. Such communications will be made from an official @srvaluation.com email address. Clients are responsible for monitoring their email inbox and responding promptly to avoid processing delays.

20. Privacy and Disclosure of Information
Your privacy is important to us. Please refer to our Privacy Policy for details on data collection and use. SRV may disclose personal information where required to comply with legal obligations, respond to regulatory inquiries, protect SRV's legal rights or those of other users, or prevent fraud, abuse, or harm. We do not sell your data or share it with third parties beyond those necessary for operational delivery of the Services.

21. Use Restrictions and Acceptable Conduct
You agree not to:

• Use the Site or Services in any unlawful manner
• Attempt unauthorized access to our systems
• Interfere with or disrupt the integrity of the Site or Services
• Misrepresent your identity, geographic location, or the purpose of your valuation

Misuse of the Site may lead to termination of access and legal remedies.

22. Disclaimer of Warranties
The Services are provided "AS IS" and "AS AVAILABLE" without warranty of any kind. SRV disclaims all express or implied warranties, including warranties of: accuracy or completeness of data, merchantability or fitness for a particular purpose, absence of viruses or harmful components. Some jurisdictions do not allow disclaimers of certain warranties. If so, these limitations may not apply to you in full.

23. Limitation of Liability
SRV will not be liable for any indirect, incidental, consequential, or punitive damages including loss of profit, data, or opportunity. Our maximum liability in any circumstance is limited to the amount paid by you for the specific Service in dispute.

24. Indemnity
You agree to indemnify and hold harmless SR Valuation Inc., its officers, employees, and affiliates from any claims, losses, or liabilities (including legal fees) arising out of your breach of these Terms, your misuse of the Services, or violation of applicable laws.

25. Termination
SRV may terminate your access to the Site or Services at any time and for any reason, including breach of these Terms. Upon termination, all rights granted under these Terms immediately revert to SRV. Any clauses that survive termination (including sections on intellectual property, liability, and indemnity) will remain in effect.

26. Modifications
SRV may update these Terms at any time, with or without notice. It is your responsibility to review the Terms periodically. Continued use of the Site or Services after any update constitutes acceptance of the new Terms.

27. Language
These Terms are available in English and in French at https://account.srvaluation.com/fr/pages/terms-of-use. The English version is the governing version in the event of any conflict or inconsistency between the two versions, to the extent permitted by applicable law.

28. Governing Law
These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein. Any dispute shall be submitted exclusively to the competent courts in the judicial district of Montreal, Quebec.

29. Contact
For any questions, concerns, or legal notices regarding these Terms or our Services, please contact:  info@srvaluation.com

SR Valuation Inc.  
2438 Knox Street, Montreal, QC H3K 1P9, Canada  
Email: info@srvaluation.com  
Phone: +1 514-946-8300